allthingsrestaurant web store FAQ section

All used equipment is as is and guaranteed not to be DOA. The items are listed in the greatest detail possible in all circumstances. We are a commercial food service equipment dealership and specialize in new equipment, design and service customers nationwide. Our reputation is important to us. However, used equipment is just that USED. So other than knowing that it works at time of shipment and the outside cosmetics of the unit we can't guarantee anything. If you want a new piece please contact us and we can find a solution that works best for you.

Sure. We won't even handle a fee but your payment needs to clear prior to picking up anything.

You need to request a freight quote prior to purchasing. You will need to email the address of the location and it MUST be a commercial address. Residential addresses are not able to receive LTL Shipments and will require and additional fee of $100.00 on top of the frieght amount. You may pick up the item free of charge. Please contact us prior to making your decision.

Shipping Policy: It is our policy to ship items as soon as payment has cleared. We can't control freight carrier's pickup times or delivery times and all items are shipped FOB common carrier (No Liftgate). You will be responsible for inspecting for any freight damage prior to signing for the item. You will need to make sure that you are able to offload the product as their is no lift gate service on standard shipments. Lift gate delivery is available for additional costs. All freight is based on common carrier rates. You must call or email prior to order for a freight quote. Please note if you purchase the unit without requesting a freight price prior to the transaction fee the transaction fee shall be deducted from your refund. PLEASE READ ALL DETAILS. Freight Damage: All freight claims will have to be handled by end user as the items ship FOB and is guaranteed to be loaded onto the truck as described and documented on this site. We will try and rectify any questions and issues as they arise. Our Guarantee: All used equipment is as is and guaranteed not to be DOA. The items are listed in the greatest detail possible in all circumstances. We are a commercial food service equipment dealership and specialize in new equipment, design and service customers nationwide. Our reputation is important to us. However, used equipment is just that USED. So other than knowing that it works at time of shipment and the outside cosmetics of the unit we can't guarantee anything. If you want a new piece please contact us and we can find a solution that works best for you. **We reserve the right for any errors or omissions on pricing to correct at time of order after notifying potential error**

All items are described as thoroughly as possible. What is listed is all that we know about the item as well. All items are sold as is and are guaranteed not to be DOA. If an item is dead upon arrival the item will need to be shipped back and we will return the original price of the unit minus any shipping. There is no warranty on items as mentioned we test before the unit ships out.